1. Introduction
ITZ Adarsh ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram automation service.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Full name
- Email address
- Password (stored in encrypted form)
2.2 Instagram Data
When you connect your Instagram account, we receive:
- Instagram User ID
- Instagram Username
- Access token (used to send messages on your behalf)
We do NOT store your Instagram password. We use OAuth which means you authenticate directly with Instagram.
2.3 Google User Data (YouTube & GMB)
If you connect your Google account for YouTube or Google My Business automation, we collect:
- Channel/Location IDs and Names
- Comments and Reviews (to process replies)
- OAuth Access Tokens and Refresh Tokens
Limited Use Policy: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We use this data solely to provide the automation features (auto-replying to comments/reviews). We do not share this data with third parties except as necessary to provide the service (e.g., sending content to Gemini AI for reply generation).
You can revoke our access to your data at any time via the Google Security Settings.
2.3 Usage Data
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Flow performance metrics
- Feature usage statistics
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Send automated messages on your behalf through Instagram
- Send you important account notifications
- Respond to your support requests
- Improve our service based on usage patterns
4. Data Sharing
We do NOT sell your personal information. We may share data with:
- Meta/Instagram: To facilitate the messaging functionality
- Google (Gemini AI): Message content for AI processing (if you enable AI features)
- Razorpay: Payment processing information
- Law Enforcement: If required by law
5. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Password hashing using bcrypt
- Secure OAuth token storage
- Regular security audits
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated data
- Export your data
- Revoke Instagram permissions at any time
7. Cookies
We use essential cookies for session management and authentication. We do not use tracking cookies for advertising purposes.
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]